Terms and conditions of use
Our main objective is to offer quality products at a clear and advantageous price. But it is not enough if the conditions for buying the product are not simple and understandable by all.
Prices, content and availability of products
All prices shown on the site include VAT.
The prices and availability indicated in this catalog are subject to exhaustion of stocks and are subject to changes due to market causes or other. Colorificio Ferraris S.r.l. undertakes to promptly communicate with the purchaser of the sacence or difficulty in finding products that are no longer commercial or exhausted; In this case it is committed to returning the entire amount received. Discounts, coupons and promotions are never combined. The images shown on the website are entirely indicative and may differ significantly from the actually available product.
Validity of prices and order confirmation via email
By sending the order form you will receive an automatic order confirmation via email. This order confirmation has the sole purpose of notifying the receipt of the electronic order and does not constitute formal acceptance of the order. The price applied will be the one set at the time of order. However, it is possible that some offers or items are in the meantime sold out or have suffered particularly relevant price changes. In this case we reserve you to contact you as soon as possible to cancel the order (without penalties for both parties) and possibly offer you an alternative product.
Responsibility
It is meant that Colorificio Ferraris S.r.l. does not assume any responsibility inherent to the use that the customer intends to do with the goods purchased. In the case of defective or non-functioning goods Colorificio Ferraris S.r.l. will have the only burden of repair or replacement at its discretion. In no case Colorificio Ferraris S.r.l. will be held responsible for missing earnings due to the impossibility to use the purchased products.
Orders Evasion
Unless otherwise indicated, we reserve the right to send the products available and subsequently the products not in stock without additional customer charges. If instead the partial evasion is explicitly requested by the customer he will have to take the burden of additional shipment.
The lack of products or parts of them in the package or even their damage during transport must be declared within 2 days of receipt of the package (also by email).
Delivery mode and time
Colorificio Ferraris S.r.l. ships by express courier BRT, SDA, DHL, UPS, which have always offer a fast and guaranteed service.
The average shipping times are 1-2 working days, but these may vary due to force majeure as atmospheric conditions and strikes.
Deliveries are carried out from Monday to Friday, in normal office hours, excluding national holidays, delivering the products to the address specified at the time of order.
It is very important, in the purchase phase, indicate a valid email address, so as to allow the courier to communicate the shipment to be taken up and optimize the delivery methods.
withdrawal in place
Withdraw your order directly at our store (Colorificio Ferraris S.r.l., Via Mozzi 55, Hub, Bergamo).
Methods and payment terms
mark
Payment takes place at the time of delivery of the goods only by cash.
The mark includes a contribution to the management of the collection by the courier.
Advance Bank Transfer
At the same time as the Automatic Email of confirmation of receipt of the order, we will send the extremes for the bank transfer to be carried out before the commodity departure. To speed up the shipping process it is advisable to send a copy of the transfer carried out.
Credit card
This payment method allows you to use the credit card by purchasing in total safety.
At the time of order confirmation, it will be enough to select the payment option “Credit card or PayPal”, to be directly transferred to the PayPal website, then the link “Don’t have a Paypal account?”.
Credit cards accepted are: all Visa and Mastercard circuit cards, American Express, Discover and Aura Card.
Payments via Postepay are also accepted, all rechargeable cards operating within the Visa Electron circuit and PayPal rechargeable cards.
At no time of the purchase procedure we are able to know the information related to the buyer’s credit card or other modes chosen within the PayPal Wallet.
Paypal
PayPal is another absolutely sure online payment method that will allow you to pay the order by directly accessing your account. Your account data and your credit card will be managed directly by PayPal, which will simply provide us with email communication after payment has been made.
At the time of order confirmation, it will be enough to select the payment option “Credit card or PayPal”, to be directly transferred to the PayPal website, then enter the email and password to access your PayPal account and complete the payment.
Return of the goods and right of withdrawal
If the customer is a “consumer” (ie a natural person who acts for extraneous purposes to the business, commercial, artisanal or professional activity eventually carried out), he has the right, pursuant to and for the purposes of Legislative Decree 206/2005 updated From the Consumer Code in implementation of Directive 2011/83 / EU on consumer rights in force since 14 June 2014, to withdraw from sale contracts within 14 days from the date of receipt of the products covered by the sale contracts. The right of withdrawal must be exercised by the customer by sending a written communication to Colorificio Ferraris S.r.l., by e-mail to the address indicated on the contact page, containing:
the manifestation of willingness to make use of the right of withdrawal;
The indication of the order number which gave rise to the purchase contract from which it intends to withdraw.
In case of exercise by the customer of the right of withdrawal:
The customer must return the products within 14 days of the date of the withdrawal communication;
All costs related to the return of the products are entirely borne by customers;
Colorificio Ferraris S.r.l. is committed to repaying the price as soon as possible, and in any case within 14 days from the date of receipt of the withdrawal communication provided that:
The products have been returned and are intact;
The original packaging / packaging of the products is also returned and the same is intact;
any accessories and the same are also returned;
The products have not been used differently from that necessary to establish nature, characteristics and operation;
Colorificio Ferraris S.r.l. will communicate to the customer the price reimbursement methods and can, to this end, request your banking to the customer (Iban and C / C holder).
In the event that the product is deteriorated or damaged Colorificio Ferraris S.r.l. will still refund the product, but at the decreased price of depreciation caused by the customer.
Applicable law and competent hole
This contract is regulated by the Italian law.
In the case of a consumer user, the court of residence or domicile of the consumer will be competent, if located in Italy. The Court of Bergamo will be competent for each other dispute.
The user can use the European Union extrajudicial procedure accessible to the link https://ec.europa.eu/consumers/odr
Information to Privacy Protection
Colorificio Ferraris S.r.l. pursuant to DL n. 196 of 30 June 2003 containing provisions to “protect people and other subjects with respect to the processing of personal data”, informs him of the following:
The data you provide (hereinafter “data”) in the special sections of the site can form collection, registration, organization, conservation, processing, modification, selection, extraction, comparison, use, interconnection, block, communication, diffusion , cancellation and destruction (“treatment”), respecting the law and confidentiality obligations.
The data will be processed for the purposes indicated below, also connected and instrumental to the activity of Colorificio Ferraris S.r.l., in particular: accounting, tax, commercial and administrative activities.
Any marketing activities, promotional, sending advertising and information material, direct sales or placement of products or services will be carried out only if explicitly indicated in the registration form.
In relation to the indicated purposes, the processing of data will take place through computer and / or telematic tools, or on paper support, and in any case through suitable tools to guarantee safety and confidentiality.
Company data processing holder is the same Colorificio Ferraris S.r.l. – Via Mozzi, 55 – 24030 Hub (BG).
The data may be communicated, for the purposes of treatment listed above, to physical or legal persons, institutions or consortia, appointed by Colorificio Ferraris S.r.l. – Via Mozzi, 55 – 24030 Hub (BG) to provide processing, instrumental or support services to Those of Colorificio Ferraris S.r.l., in particular: companies that carry out computer, accounting, commercial, managerial, insurance, bank accounting, commercial, experts, consultants, legal organizations, public administrations, universities and research centers.
They can also be communicated to subsidiaries and / or connected companies, including indirectly, to Colorificio Ferraris S.r.l. A detailed list of subjects to which data can be communicated is available at Colorificio Ferraris S.r.l. Offices. The data can be transferred abroad.
Colorificio Ferraris S.r.l. – Via Mozzi, 55 – 24030 Hub (BG) also informs you that, in relation to the aforementioned treatment, you will be able to exercise the rights provided for by law, including, in particular, the right to know your registered personal data, Obtaining its updating, adjustment or integration, opposing unlawful data treatments or carried out for commercial information purposes, sending advertising material, direct sales, interactive commercial communication.
Part of these changes can be carried out through this same online registration form. For non-permitted changes online you can contact Colorificio Ferraris S.r.l. – Via Mozzi, 55 – 24030 Hub (BG).
Social data
Colorificio Ferraris S.r.l. – Via Mozzi, 55 – 24030 Hub (BG) – VAT number 01547200160 – Tel. 344 0557600
